Business System Analyst/ SAP

Our client is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. The company has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Our client has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Responsibilities:

• Facilitate meetings, workshops, leads discussions with process owners to define process gaps and pain points

• Conduct various information gathering sessions, collaborating with different process owners

• Interpret the information and translate the business needs into the demand requirements in a technical language comprehensive for development

• Documenting the demand requirements in a coherent and meaningful way

• Assist with demand implementation working closely with developers

• Participate on UATs (User Acceptance Testing) where needed ( especially where multiple processes are affected

• Serving as a liaison between the development team and business when a defect during UATs

• With a goal to enhance current processes, meet the constantly changing needs as the company grows and develops

• Lead all the listed above with a goal of process improvement or process enhancements

• Participate in various projects and be part of project teams delivering the major re-designs or system integrations

Qualifications: 

• Possess certain technical aptitude in SAP ERP (consultant level)

• Able to facilitate meetings, interview stakeholders, experience in deploying the process as such or process improvement

• Deeper understanding of business processes, experience in deploying the process as such or process improvement

• Able to escalate issues (in a timely manner to proper stakeholders)

• Strong communication skills, verbal and written, with presentation to senior management

• 3 years experience in Project Management

• ServiceNow user experience

• SAP ERP advanced used or 3-5 years of user experience

• Data analytics, reporting, able to compile reports needed

• Knowledge and 3 years of experience of Agile process and principles

• Continuous improvement or process improvement experience

• Stress resistant, self-motivated, and able to work in a high-performance environment

• Bachelor’s Degree in commerce

• Understand Basis accounting principles

• ERP Implementation experience

Benefits: