IT Application Support

Company teamPosition

In this interesting and challenging position, you are part of the IT Application Management team in our Headquarter in Fischamend, near Vienna Airport.

You would be responsible for the daily operations and improvements of the core transport management systems and support the colleagues in offices around the globe.


Main Tasks

- Daily operations, configuration and support of our transport management and logistics solutions

- Analyzing and resolving support requests from internal users (2nd level)

- Structuring and reviewing requirements from business together with the team

- Participating in roadmap meetings between IT and business units

- Supporting in software testing & roll-out of new application features

- Analyzing errors and defects and coordinating bugfixes

 

General Responsibilities

- Communicates in a polite and professional manner

- Acts with good faith, in the interest of the company

- Abides by all company´s internal and legal rules and regulations

- Shows diplomacy when handling conflict situations. Request written opinion and escalate the problem as soon solution is beyond own authority level

- Performs additional tasks, assigned by the employer as per employee’s qualification and role, according to company’s operational needs

- Uses company’s goods and equipment’s according to their destination, and only in the interest of the job

Pineapple
Contract Type

Full Time Job

Pineapple
Level

Medior/Senior

Pineapple
Location

Bratislava

Pineapple
Salary

from 1 600€/Month

Pineapple
Industry

Transport and Logistics

Company team

Company teamRequirements

- Completed commercial or technical education (HTL, HAK) with focus on IT and/or equivalent professional experience

Optional:

- University degree (IT, logistics, computer science, etc.)

- Analytical, cross-system thinking

- Responsible and solution-oriented working style

- Good communication skills and hands-on mentality

Fluent in English – German language is an advantage

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