Monitoring Specialist

Company teamPosition

Our client is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Our client has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public or hybrid cloud. With strong technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. They have offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Pineapple
Contract Type

Full Time Job

Pineapple
Level

Senior

Pineapple
Location

Remote

Pineapple
Salary

3500

Pineapple
Industry

IT

Company team

Company teamRequirements

Responsibilities 

 

  • Region contact for issues related to Monitoring and Event Management (ServiceNow)
  • Region contact for new Monitoring Requests from Sales, Operations, and Engineering
  • Coordinates New Development and or Maintenance of Monitoring checks for the Region as requested from Engineering and the Global Teams
  • Participates in Global Meetings to ensure Regional Alignment with Global Monitoring Standards and Processes
  • Responsible for Maintenance and Support of the Monitoring Environment in the Region
  • On Stand-by Rotation Schedule to Support the Region Monitoring Environment
  • Resolves Incidents and Service Requests for the GL Monitoring Team Groups in ServiceNow


Qualifications

 

  • Linux OS Platform (SLES, Ubuntu, Debian or Unix variant)
  • Troubleshooting outside of the box problems
  • Networking Fundamentals
  • Programming Languages – python, java script, bash, power shell, windows batch
  • Unix Administration Skills
  • Windows Administration Skills
  • ServiceNow Development fundamentals
  • Public Cloud Experience

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