ServiceNow Platform Lead

Bratislava, Slovakia

About the position

  • Functional Lead (f/m/d) Platform Ownership & our client is looking for a Service now Developer / Platform Lead - no direct reports, functional - Platform Architect Solution Architect.
  • Team consists of 2 x Architects one Solutions and one Platform, 2 x DevOps, 1x Admin. English is spoken in the team, so English is a must have.
  • Candidate should be willing or should have the ability to advise and mentor a max of two students (14 students in total)
  • The company is going through a transformation from Agile to Value Stream - which means the candidate will have the opportunity for career growth - vertical lead.
  • The interview will be two rounds. 1 round with HR and then with the Architect

Then come and join our global team as Functional Lead (f/m/d) Platform Ownership & Services to keep the entire ServiceNow platform landscape and its interface running and secure with your team

Salary: 4000€ - 5000€ TPP

Type of employment: TPP

Location: Full Remote

Start Date: ASAP

As a ServiceNow Platform Lead, your tasks will be:

  • You will functionally lead a global team of ServiceNow platform experts
  • You will act as speaker for the group and coordinate actions with the other Group Leads for cross-vertical topics
  • You and your team will keep the complete platform landscape and its interfaces up and running and secure
  • You will ensure platform performance. You will lead root cause analysis and hand over to the corresponding Value Streams for implementation. You will implement methods and tools to monitor performance
  • You will create and maintain platform components that are reusable and consumed by the Value Streams and manage capacities of the needed resources
  • You will create and maintain relevant policies and best practices with the team
  • You will coordinate regular application release management as well as upgrade of the platform to the newest ServiceNow release
  • You will develop the competencies of the experts in the group and evaluate needed competencies and skills required when onboarding new team members (internal or external)
  • You will facilitate knowledge exchange between the experts (community management)

Expectations and Qualifications

  • You have a degree in computer science, business informatics or a comparable field
  • You have many years of professional experience with SaaS platforms such as ServiceNow
  • You have profound experiences in leading diverse groups / teams
  • You have already gained extensive experience in the agile environment and have comprehensive knowledge of the SCRUM and SAFe methods
  • You already have extensive experience in international and intercultural cooperation. Therefore, you bring along business-fluent English skills. German language skills are an advantage
  • You have a personal affinity for the digital world and modern cloud-based technology
  • You are characterized by strong analytical skills, self-initiative, motivation, and the ability to work in a team
  • You communicate confidently at all organizational and work culture levels, demonstrating your ability to assert yourself
  • We learn passionately - you always strive for improvement and perfect quality and are willing to go the extra mile